Here you'll find a clear and open explanation of how your personal data is collected, used, and protected on the ctg55 platform. We believe transparency is the foundation of trust.
This Privacy Policy for ctg55 (https://ctg55.ws) explains how we collect, process, and protect the personal data of our users. It applies whenever you visit the ctg55 website, create an account, or use any of our services.
We understand that many users in Bangladesh are concerned about the safety of their personal information online. That is why ctg55 has followed a clear and honest privacy policy from day one. Our goal is simple: you play with peace of mind, and your data stays completely secure.
Please Note: This Privacy Policy is part of our Terms & Conditionsis part of ctg55. By using ctg55, you are considered to have accepted this policy.
Ctg55 only collects information that is genuinely necessary to provide its services. We never ask for data we don't need. Below is a full breakdown of exactly what we collect.
| Data Type | Collection Time | Mandatory |
|---|---|---|
| Name & Date of Birth | At Registration | Yes |
| Mobile Number | At Registration | Yes |
| NID / Passport | Before Withdrawal (KYC) | Yes (for withdrawals) |
| IP Address | On Every Visit | Automatic |
| Browser Information | On Every Visit | Automatic |
Ctg55 uses the information it collects solely for specific, legitimate, and transparent purposes. Your data is never used for anything else without your permission.
We never use your data to make automated decisions — such as denying a loan or rejecting insurance. All sensitive decisions involve human review.
The ctg55 website uses cookies to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device.
You can disable or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect how certain features work on the site. You'll be notified about cookie consent when you first visit the site.
Ctg55 uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers:
In the event of a security breach: In the event of a data breach, we will notify affected users by email within 72 hours and take immediate action.
Ctg55 does not retain your data longer than necessary. The retention periods for different types of data are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Authority Guidelines |
| KYC Documents | 5 Years | AML/CFT Compliance |
| Support Conversations | 3 Years | Quality Control & Dispute Resolution |
| Log Files and IP Information | 1 Year | Security Monitoring |
| Marketing Preferences | Until Consent Is Withdrawn | Based on User Consent |
Once the defined retention period expires, data is securely deleted or fully anonymized.
Every registered user on ctg55 has the following rights over their personal data. To exercise these rights, support@ctg55.wsto get in touch.
Your requests are generally handled within 30 business days to complete. For complex cases, it may take up to 90 days, but you will be informed in advance.
Ctg55 services are intended solely for users aged 18 and above. We do not knowingly collect personal information from minors.
Warning: Registering on behalf of a minor or opening an account using a minor's details is strictly prohibited and may constitute a criminal offense.
Ctg55 may update this Privacy Policy from time to time — due to new legal requirements, technological changes, or service expansions. For any significant changes:
For requests regarding a previous version of the Privacy Policy support@ctg55.wsto get in touch.
If you have any questions about our Privacy Policy, concerns about your data, or wish to exercise your rights, please get in touch:
Our privacy team typically responds within 24–48 hours. For more complex matters, please allow up to 7 business days.
When submitting a request, please contact us from your registered email or mobile number so we can verify your identity promptly.
Your privacy is our top priority at ctg55. Open an account on our secure platform today and enjoy the best betting experience in Bangladesh.